My Husband and Myself are Elated with the Service We Received
I had a major slip and fall accident and needed to seek out a lawyer for help and guidance. On our first visit with Mr. Lefante he talked with us for well over an hour and took the time to read all the documentation I had wrote up regarding my accident. He told us his background, asked questions regarding our case and was very caring and truly sympathetic of our case and we felt he truly wanted to help us. We had no reservations at that point making the decision to hire him on!
I was in a lot of pain and had to go through a year and a half of all kinds of different doctors, therapies, surgeries and injections. It was one ordeal after another trying to figure out why I was in so much pain. Jim and his staff were there with me every step of the way, documenting every thing, taking in all my medical bills and always sympathetic of my pain and the discouragement I was going through and always gave me positive encouragement to keep me going to my doctors appointments and to keep my spirits up because the goal and focus was always for me to get better. At one point I was so upset and crying as I had finally reached a breaking point that I called Jim in a frantic panic and he talked with me until he finally got me settled down on the phone to get me back on track to continue on to try to find out what was wrong with me. Medical bills also started piling up and we needed some major help as we did not have the funds to pay all of them. Jim was willing to help with the medical bills by sending out letters to the medical providers letting them know he would take on a lien for these bills until medical treatment was complete. I was overwhelmed with the fact he was willing to go that far to help us out, that was such a huge relief to us. I could not have been more appreciative for his help at that moment! Jim and his staff no matter how many times we called or had problems were always there to try to answer our questions and help out in anyway possible.. We never ever felt like we were a bother to them. I always felt like we were top priority every step of our lengthy ordeal. We were always kept informed of any information we needed to be informed of at all times via phone, mail or e-mail.
After both of my major surgeries Jim and his staff sent me a beautiful flowers to try to cheer me up! The whole staff just made us feel like family which was very comforting.
Finally after getting out of pain it was time to get geared up for court which was very scary to us as we had never been through anything like this before. Jim helped us the entire way through the whole process, he went out of his way to set up evening appointments for us to help get us prepped for court. We finally ended up going to Federal court for mediation for our case and after spending the entire the day mediating our case we came to a great settlement on our behalf!! Jim immediately got his staff preparing all the paperwork and by time we got back from court all paperwork was ready for us to sign and with in three weeks settlement was received. Jim and his staff then got all medical bills paid and even went above and beyond expectations with medical bills and actually made some phone calls to some of the medical providers to see if they would reduce some of their fees to help us with our net income and they were actually able to get a lot of the medical providers to reduce their bills for pay off!!
My husband and myself are elated with the service we received with Mr. Lafante and his awesome office crew and we give them the highest recommendation we can give and thank them for all their help, compassion and support through this whole lengthy process. Thank you , thank you ,thank you for being a law firm with grounded roots and bringing that through to us as your clients, that gave us so much comfort in more ways then you and your staff will ever know and thanks for giving us the opportunity to become part of the Lefante family!